Users
What is TODO?
TODO is a new way to access services. We connect you with professionals to offer you fast, reliable and tailor-made solutions.
Directly at your doorstep.
What is Express Mode?
Express mode is designed for those who need immediate service. You can find available professionals and receive assistance within 45 minutes directly at home. It is the ideal solution for handling emergencies or last-minute needs, quickly and efficiently.
How do I order a service?
Send your request via the WhatsApp link in our Instagram bio, pending the official launch of the app!
How do I pay?
You can pay securely directly through the app, using credit or debit cards or supported digital methods.
What do I do if something is wrong?
You can contact our customer service department via the dedicated number, available at the bottom of the website page. Our team is available to help you solve any problem quickly and efficiently.
What is the TODO ranking system?
It is a system that rates professionals based on reviews and performance, helping users to choose the best with transparency.
Experts
How can I register with TODO?
Register in the ‘Professionals’ section of our website, complete the questionnaire and upload the required documentation. Alternatively, you can contact us directly at the dedicated number at the bottom of the page.
Come funziona la modalità "Disponibile ora"?
Quando attivi questa modalità direttamente dall'app, sei disponibile per richieste Express, ovvero interventi rapidi.
Do I have to have certificates to register?
Yes, but if you do not have official certificates, you can send alternative proof of your work experience (e.g. references) to our team for evaluation.
How do I create my menu of services?
Log into the app and customise your menu by entering descriptions, durations and prices for each service you wish to offer. If you need support, our team is always available to help you.
How do I manage service bookings?
You can accept immediate requests or scheduled bookings of up to one week, organising your calendar according to your availability.
Can I offer multiple service categories?
Yes, you can combine multiple categories (e.g. beautician and masseur) to increase your job opportunities. The added categories will be verified and validated by our support team to ensure the quality and reliability of the service.
How do I withdraw and track payments?
From your profile, access the ‘Wallet’ section to view payments received, check your available balance and easily withdraw your earnings. The system is secure and transparent at every stage.